Privacy Policy – Phlebotomy Now

This Privacy Policy discloses the privacy practices of https://www.phlebotomynow.co/ (“Website”) and its various related products and services provided by Phlebotomy Now Limited Liability Company, a Texas limited liability company (“Company,” “us,” “our,” or “we”). The Company owns and operates the Website. As outlined here, our Privacy Policy is intended to demonstrate the Company’s commitment to the protection of the privacy of Website visitors, registered users, and purchasers of Company services (these groups are collectively and interchangeably referred to in this Privacy Policy as “visitor,” “user,” “you,” “your,” “them,” or “they”). By using our Website, you signify your knowledge and acceptance of this Privacy Policy and consent to the collection of the information, including personally identifiable information (“information”), as described in this Privacy Policy, and the use of that information in the manner described below.

You acknowledge that this Privacy Policy is part of the Website’s  , and by accessing or using the Website, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Website.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions, or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting the revised Privacy Policy on this page. You are encouraged to visit this page periodically and review the most current Privacy Policy accessible on the Website. Your continued use of the Website after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

This Privacy Policy is intended to assist you in understanding what information we gather about you when you visit this Website, how we use that information, and the safeguards we have in place for protection of that information. We encourage you to contact us with any questions or concerns regarding this Privacy Policy or your personally identifiable information. If you have any questions or concerns, please contact us at info@phlebotomynow.co.

Section 1: Reasons the Company Collects Personal Information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

If you do not want the Company to keep you up to date with our news and the latest information on products and services, you can unsubscribe at any time.

Section 2: Your Account

The Website may allow you to create an account based on your personal information. In order to create your account, you will need to provide your name and email address and create a password. The Website does not guarantee to save the information in your account.

Section 3: Promotions

We may occasionally send you emails regarding our services. In addition, we may occasionally send you direct mail about products and services that we feel may be of interest to you. If you do not want to receive such mailings, simply unsubscribe or contact us at info@phlebotomynow.co.

Section 4: Types of Information Collected

In order to better provide you with our services, we collect two types of information about our users: personally identifiable information and non-personally identifiable information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Website.

4.1       Non-Personally Identifiable Information

As part of enhancing your unique experience when visiting our Website, the Company gathers statistical information during each of your visits to the Website, most often relating to Website navigational information. However, such collection of data is not limited to navigational information. In the process of gathering this information, non-personally identifiable information (e.g., domain type, browser version, service provider and IP address and the like) may be collected. This information allows the Company to understand the use of our Website by visitors, including sections and pages of most interest to our visitors, as well as the date and time a visitor accesses our Website. This information also assists the Company in monitoring the technical performance of the Website. In sum, this information is used by the Company to better understand a visitor’s Website experience and improve upon that experience by providing additional features, services, and products or enhancements to existing features, services, and products. We may provide this non-personally identifiable information to third parties for statistical analysis. The information we provide to these third-parties for analysis never contains personally identifiable information.

4.2       Personally Identifiable Information

Categories of personally identifiable information collected include, but are not limited to, name, email address, address, credit card information. Credit card information will be collected by the Company to facilitate your admission to the American Registry of Phlebotomy Technicians (ARPT) and access to the Company’s services, however, this transaction will not occur through the Company’s website. Credit card information is securely encrypted and transmitted electronically to our credit card processor. The Company may obtain credit card information from the credit card processor to investigate fraudulent transactions, to respond to a customer dispute or chargeback, or for other purposes to fulfill your access to the Company’s services. The privacy policy of our credit card processor may be accessed on the processor’s website. Our credit card processor utilizes industry standard best practices to secure your personally identifiable information and credit card or payment data.

The Company may collect and store your personally identifiable information for the purpose of responding to questions and to administer and perform the Company’s services. The Company may use this information to provide services that you purchase and to inform you of additional goods and services about which you might be interested based on your prior browsing or purchasing history. The Company may also use this information to customize your experience when you visit the Website.

The Company may also retain transaction information, such as information about your purchases with us, as well as information about our communications with you. Examples include your requests for information and our responses. Such information may be used by the Website to advise you, including by email, of products and/or services that may be of interest to you based on your preferences. These products and/or services are offered by the Website and not by any third-party. You may “opt-out” of these offers and email marketing by unsubscribing at any time.

For orders and purchases, the Company may request additional information to assist in processing your order. The Company will take every reasonable step to minimize the need for such additional information.

Except as otherwise stated in this Privacy Policy, the Company will not share your personal information with third parties without your permission, except as may be necessary to (a) process, fulfill, or deliver your order; (b) respond to your request or answer your inquiries; (c) respond to allegations of fraud or disputed purchases or chargebacks; (d) investigate and prevent fraud or any other violation of law or the terms of service of the Website; or (e) comply with any applicable law, a court order, or other judicial process.

Section 5: Collection Methods and Use of Information

The Company will not sell, rent or otherwise provide your personally identifiable information collected during your use of the Website. The Company uses the personally identifiable information collected from you to deliver products that you have ordered, to contact you in the event of order or service difficulties, for verification purposes, to respond to your inquiries, to prevent fraud, and to deliver information about our services or Website (such information about additional products and/or services you may be interested in is delivered to you only if you are still subscribed to the delivery of such information).

The Company may rely upon affiliates, services providers, partners, and other third parties for important elements of our operations, particularly with respect to payment processing, data processing, and storage. We and our service partners use your personal information to operate the Website and to deliver our goods and services, so we may provide information, including, but not limited to, your name, email address, and address to these third parties so that they may assist in fulfilling your order or request placed on the Website. We may also provide such information to third parties that assist us with the marketing of our products. We will take reasonable steps to protect your information in these circumstances. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States of America. By submitting information to us, including non-public personal information, you consent to the transmission of your information to and the storage of that information in the United States. There is always some risk when transmitting and storing personally identifiable information over the internet. We will take reasonable steps to ensure the safety and confidentiality of your personally identifiable information.

The Company may transfer your personally identifiable information in the event that we are purchased by another individual or company, are merged with another company, or we transfer ownership of all or a significant part of our stock, assets, or business to another individual or company. In the event of such transfer, your personally identifiable information will only be provided to the company or entity which purchases or obtains a controlling interest in the Website.

The Company may also share the information we collect about you with third parties, including credit card issuers and processors, banks, and other financial institutions and government agencies, if required to do so by law to prevent fraud, resolve disputes, investigate problems, enforce our Terms of Use, or in the course of our regular business operations. Particularly with respect to law enforcement and judicial agencies, if we receive a lawful order from such agencies ordering us to provide such information to them, we will comply with the order and provide the information. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our services.

Section 6: Updating and Correcting Information

We believe you should have the ability to access and edit the personally identifiable information that you have provided to us. You may access, change, or correct any of your personally identifiable information and privacy preferences by writing to us at info@phlebotomynow.co.

We encourage you to promptly update your personally identifiable information if it changes. You may ask to have the information on your account deleted or removed, and we will do our best to remove the information that we can. However, information associated with past transactions on the Website cannot be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.

Section 7: Security of Information

The importance of security for all personally identifiable information associated with our users is of utmost concern to us. To make sure that your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the Company. In addition, the Company supports industry initiatives to preserve privacy rights on the internet and in all aspects of electronic commerce.

The Website takes the following types of security measures to protect the information you provide to us: use of technologies and policies like limited access data-centers, firewall technology, secure socket layer certificate authentication, encryption, and limitations of administrative access to our systems.

In order to most efficiently serve you, credit card transactions are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. We encourage you to never send credit card information by email or to websites that you are not familiar with their privacy practices.

Unfortunately, you should be aware that total security is not always possible. No data transmission over the internet or any wireless network can be guaranteed to be 100% secure. While we try to protect your personal information through reasonable industry practices, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk. As a result, you acknowledge that (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Section 8: Cookies and Log Files

The Website uses a browser feature known as a “cookie.” Cookies are used to track your navigation and page views as you use the Website. This allows the Company to make the Website more responsive to your needs by delivering a better and more personalized experience to you. Preference and option configurations in your browser determine if and how a cookie will be accepted and/or stored on your computer. You can change these configurations in your computer and browser settings, if you desire. Please consult your specific browser instructions to learn more about these features. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, the Website may require you to re-enter your information more often, and certain features of the Website may be unavailable.

We, like most other websites, may log each visit to our Website. These visits are captured in “log files.” These log files contain entries with information such as, but not limited to, the type of browser you use, the IP address used to visit the Website, and the date and time of your visit. We also may collect data related to any other website which referred you to our Website, such as a search engine result. This referral data may include the URL of the website which referred you and a unique session identifier. We use this data to maintain the overall health of our Website, as well as for security, audit, and quality improvement of the content and features of our Website. You may browse our website anonymously using anonymous means available in most popular web browsers.

Section 9: Privacy of Children On Our Website

In compliance with the laws of the United States and other countries, neither the Company nor the Website knowingly or intentionally collects or maintains information provided by individuals under the age of 18. If an individual under the age of 18 has provided us with personally identifiable information, the parent, guardian, or any person with such knowledge should immediately notify us at info@phlebotomynow.co. The Company will immediately remove all personally identifiable information of any person under the age of 18 when it becomes aware of such information from any source.

Section 10: California Online Privacy Protection Act

We observe the California Online Privacy Protection Act and we agree to the following:

  • Users can visit our Website anonymously.
  • This privacy policy can be accessed upon entering our website.
  • Our Privacy Policy link includes the word “Privacy.”
  • Users will be notified of any privacy policy changes on this page.
  • Users can change their personal information settings by logging into their account.
  • We do not track signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Section 11: GDPR

The Website complies with all components of the General Data Protection Regulation (“GDPR”). Personally identifiable information is never shared publicly with third parties. Personally identifiable information is only processed under one of the lawful bases of the GDPR. These lawful bases include:

  • For the legitimate interests of a data controller or a third party, unless these interests are overridden by the Charter of Fundamental Rights (especially in the case of children).
  • To perform a task in the public interest or in official authority.
  • To comply with a data controller’s legal obligations.
  • To fulfill contractual obligations with a data subject.
  • To perform tasks at the request of a data subject who is in the process of entering into a contract with a data controller.
  • To protect the vital interests of a data subject or another person.

Section 12: Questions and Concerns

If you have any questions about this Privacy Policy, the practices of the Website, or your dealings with the Website, please contact us by sending an email to info@phlebotomynow.co.